Privacy Policy
This Privacy Policy governs the manner in which Sammyteddy (“we,” “us,” or “our”) collects, uses, discloses, and manages personal information obtained from users (“you” or “your”) of our website, products, and services (collectively referred to as the “Services”). We are committed to protecting your privacy and complying with all applicable privacy laws in Canada.
Consent
By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with any aspect of this policy, please do not use our Services.
Information we collect
We may collect personal information directly from you or through automated means when you use our Services. The types of personal information we may collect include, but are not limited to:
- Contact information (e.g., name, email address, mailing address, phone number)
- Account registration details (e.g., username, password)
- Billing and payment information
- Usage data (e.g., IP address, browser type, referring/exit pages, operating system)
- Information you provide through communications with us (e.g., emails, customer support inquiries)
Use of personal information
We may use your personal information for the following purposes:
- Providing and improving our Services
- Personalizing your experience with our Services
- Responding to your inquiries, requests, or customer support needs
- Processing payments and fulfilling orders
- Sending you promotional and marketing communications, where permitted by law
- Conducting research and analysis to improve our Services
- Complying with legal obligations and preventing fraudulent activities
Disclosure of personal information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as hosting, payment processing, or data analytics. These providers have access to personal information needed to perform their functions but are prohibited from using it for any other purpose.
- Legal Requirements: We may disclose personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
- Consent: We may disclose personal information to other third parties with your consent.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of personal information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your rights
You have the right to access, update, and correct your personal information held by us. You may also have the right to request the deletion of your personal information, subject to legal requirements. To exercise these rights, please contact us using the contact details provided below.
Changes to privacy policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
