Shipping Policies
Estimated Shipping Time
- Typically between 2-5 business days. May take longer or shorter depending on circumstances
Shipping FAQ
- We ship worldwide!
- Buyers are responsible for providing an accurate and up-to-date shipping address.
- If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed.
- If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at sabrina@sammyteddy.com, and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.
Customs and Import Taxes
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns, Exchanges, & Cancellations
- At this time, returns, exchanges, and cancellations are not accepted.
- If there is an issue with your order, please make sure to email sabrina@sammyteddy.com
